Dynamic CRM Workspace

Overview

Platform health

Connection and live system view

Connecting...

Live insights

Useful signals from the CRM

Monitoring

Uptime and incident visibility

Contact Workspace

All contacts and scope-based filtering

Contacts

Manage imports and exports

Contacts

Add a new contact

Add contact

Companies

Company identity, matching, and linked contacts

Projects

All projects

Project library

Filter and choose a project

Project Setup

Create a new project workspace

Create project

Project details

Core setup

Exclusions and caps

Lead handling rules

Set the cap model for this campaign and choose which previous projects should block contacts from being targeted again.

Products

Set up campaign layers now

Add the products or layer segments this project needs before it goes live. Nothing is shown here until you choose to add a product.

Custom Fields

Manage essential and custom fields

Company fields

Essential and custom company fields

Panels

Reusable layouts, columns, and dynamic CRM views

Panel Library

Saved layouts, views, and embedded panel experiences

User Access

Users, teams, roles, and permission control

User Directory

Find and open users

Database Settings

Global system defaults and appearance

System defaults

Core workspace settings

Appearance

Global CRM colors and mode

Auth & security

Login controls and user hardening

External alerting

Uptime and error notifications

Summary

Active database configuration

Global mail and appearance settings will appear here.

Responses

Manage response actions

Response Library

Search and manage response actions

Status Tracking

Global project statuses and automation tags

Status Library

All available statuses

Email Templates

Template library

Template Library

Existing templates

Email Templates

Create a new template

Create New

Template builder

Merge token Select a field

HTML editor

Source and frontend view

Visual builder

GrapesJS editor

Frontend view

Rendered template

Email Templates

Edit template

Email Logs

Delivery diagnostics and message history

Filters

Find email events

Email events

Detailed email activity

Audit Log

User and system event history

Filters

Find audit events

Audit events

Global action history

Reporting

Portfolio progress and reusable report views

Preferences

User settings

List paging

Performance

Contact list behaviour

Per user

Lists currently show 100 rows per page.